Delivery & installation

What is included with delivery

Every order includes delivery, standard hookup with new parts, a test run, haul-away of your old unit and a 3-month warranty.

Included with every delivery

  • Washer: new hot and cold fill hoses, connected to your valves and drain, leveled and leak-checked
  • Electric dryer: a new standard 3-prong or 4-prong 30-amp cord to match your outlet
  • Dryer vent: a new 4-inch transition hose clamped to your wall vent
  • Test run: we power it on and run a quick cycle with you
  • Haul-away: we take the old unit(s) we are replacing, one-for-one, free

Delivery fees

Delivery is free for ground-floor laundry in Zone A. Distance and stairs fees are added once per delivery:

Stairs & access fee

Getting to your laundry areaFee
Ground level or 1st floor
0 to 3 steps
$0
Elevator access
Any floor
$0
1 flight or basement
Including split-level
$25
2 flights
e.g. 3rd-floor walk-up
$50
3+ flights
From $75, confirmed by us
from $75

Charged once per delivery, not per appliance. A walk-out basement you can enter at ground level counts as ground level. 3+ flights is confirmed with you before delivery.

Distance fee

Where you liveFee
Zone A
Rockdale, Newton and central/south DeKalb, plus Snellville, Loganville, Lawrenceville, Grayson, Stockbridge and McDonough.
$0
Zone B
Atlanta, Clayton and south Fulton, north DeKalb and Gwinnett (Tucker to Suwanee), Hampton, Locust Grove, Monroe, Social Circle and Fayetteville.
$25
Zone C
Cobb, north Fulton, Douglas, Paulding, Coweta, Cherokee, Forsyth, north Gwinnett and Peachtree City.
$50
Beyond Zone C
Farther out. We confirm by address before delivery.
about $70

The order form finds your zone from your ZIP code. Distance and stairs fees are added together.

Other options

OptionPrice
Hookup & installation
New hoses, standard 3- or 4-prong cord, vent connection
Free
Haul-away of your old unit(s)Free
Express next-day delivery
Order by 2 PM for the next delivery day
$75
Gas dryer hookup
Connect to your existing gas line and valve
$60
Range-style (50-amp) dryer cord
For stove-type outlets, 3- or 4-prong
$45
Move old appliance elsewhere in your home$25

Gas dryers

Connecting a gas dryer to your existing gas line and shutoff valve is $60. The valve must work and be within reach of the dryer. We do not install or change gas piping.

Special cords

Standard 3- and 4-prong 30-amp cords are included. If your laundry room has a stove/range-style 50-amp outlet (3- or 4-prong), the special cord is $45. We do not rewire outlets or breakers.

Stairs, basements and apartments

We deliver to basements, upper floors and apartments. Choose the right access option when you order so we bring the right crew and equipment. Please clear the path, and if you have tight turns or narrow doors, check our measuring guide.

If we cannot install safely

If a water valve, outlet, vent or gas valve does not work, or the path is blocked, we may not be able to finish the install. We will tell you what needs fixing and reschedule.

Need a washer or dryer?

Order in 2 minutes. We deliver Sunday through Friday and you pay at delivery.

Metro Atlanta delivery

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How can we help?

Quick answers below. For anything else, email us and we will reply as soon as we can.

When do I pay?
At delivery, after your appliance is installed and tested. We take card or Zelle. Nothing is charged online.
What days do you deliver?
Sunday through Friday. There are no Saturday deliveries. Orders placed on Friday or Saturday are delivered Monday at the earliest.
How much is delivery?
Ground-floor delivery in Zone A is free. Zone B adds $25, Zone C $50, and farther areas about $70. Stairs: 1 flight or basement $25, 2 flights $50, 3+ flights from $75. See all fees.
Which dryer cord do I need?
Count the holes in your dryer outlet: 3 or 4. We carry both cords. See pictures.
Do you take my old one?
Yes, free. We haul away the old washer or dryer we are replacing.